Double Hosting offers a 30-day money-back guarantee on shared and WordPress hosting plans. If you're not satisfied, you're entitled to a full refund β no questions asked.
Refund Eligibility
- Shared Hosting: 30-day full refund
- WordPress Hosting: 30-day full refund
- VPS Hosting: 7-day refund window
- Dedicated Servers: 7-day refund window
- Domain registrations: not refundable after registration
How to Request a Refund
Contact our support team via live chat or email at support@doublehosting.net within the refund window. Mention your account email, the service you want refunded, and your reason (optional). Refunds are processed within 5β7 business days to your original payment method.
What Happens After a Refund
Your hosting account and associated services will be terminated upon refund processing. Make sure to download any files or database backups you wish to keep before requesting the refund.