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Migrating a cPanel Account to Double Hosting

If your current host uses cPanel, you can perform a full account migration that transfers all websites, databases, email accounts, and settings in one operation.

Step 1: Generate a Full cPanel Backup

On your current host, log in to cPanel and go to Files > Backup. Click Download a Full Account Backup and wait for the email notification. Download the .tar.gz backup file to your computer.

Step 2: Upload to Double Hosting

Log in to your Double Hosting cPanel. Go to Files > File Manager and upload the backup to your home directory (not public_html). Alternatively, use SFTP to upload the file β€” it's faster for large backups.

Step 3: Restore the Backup

Contact Double Hosting support and provide the backup file path. Our team will perform the cPanel restore using WHM, which recreates all databases, email accounts, files, and settings from the backup.

Note: cPanel-to-cPanel migrations preserve all account data including email inboxes, DNS zones, and SSL certificates.

Step 4: Update DNS

Once we confirm everything is running correctly on Double Hosting, update your domain's nameservers or A records to point to the new server. See the DNS Cutover guide for a zero-downtime approach.

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